FAQ

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What are the types of Chorus America memberships and the associated fees?

How do I create a site user account for the first time?

How do I reset my password?

How do I login and manage my or my chorus's information?

Who should be the primary contact for my organization?

I have a basic membership and also serve as my organization's primary contact. Can my email address and password serve as the login for both me and my organization?

How do I know what type of chorus we are?

Can my membership be cancelled?

Interested in Chorus America membership?

What are the types of Chorus America memberships and the associated fees?

A full list of membership types, the associated fees, and a comparative benefits chart can be found on our Membership page.

How do I create a site user account for the first time?

If this is your first time logging in to the new Chorus America website, you'll need to create your site user account in order to gain access to the site. Watch this step-by-step video to learn how.

*Note: if you think you or your chorus have a site user account already, but you are unsure of how to login, please contact the Membership Team.

How do I reset my password?

Visit this page to reset your password and we’ll send a link to access your account directly to your email.  Still stuck? Simply email the Membership Team.

Who should be the primary contact for my organization?

The primary contact for your organization should be a member of your leadership team (i.e. artistic director, administrative director, board chair, or treasurer) or a trusted staff member or volunteer. This is typically a person who is active with the organization on a regular basis and would manage the administrative aspects of your account, including renewal.

How do I login and manage my or my chorus's information?

Click here for information about logging in and managing your account. Only the primary contact on a chorus, business or affiliate membership can update and change information and renew online.

Who should be the primary contact for my organization?

The primary contact for your organization should be a member of your leadership team (i.e. artistic director, administrative director, board chair, or treasurer) or a trusted staff member or volunteer.

I have a basic membership and also serve as my organization's primary contact. Can my email address and password serve as the login for both me and my organization?

Yes. When you login, you will see links to both your own membership dashboard and your organization's membership dashboard.

How do I know what type of chorus we are?

When you join Chorus America, we'll ask you to tell us which type best describes your organization. Some are obvious: symphonic chorus, volunteer chorus, and children/youth chorus. Others require a bit more explanation.

  • Professional chorus

    A professional chorus can be pre-professional (pays some of its singers some of the time), professional core (pays some of its singers all of the time—a minimum of 12 singers or 25% of the singers in the chorus, whichever is less), or fully professional (pays all of its singers all of the time), but they must meet the following additional criteria:

    1. Minimum pay to singers: Twice the minimum federal hourly wage for each hour singers are contracted to rehearse and/or perform (based upon an average of combined rehearsal and performance hours per production). Note: The minimum hourly wage is set by the federal government and required by law.
    2. Seasons and concert requirements: Minimum of two consecutive performance seasons with at least three different programs per season.
  • Umbrella chorus

    An umbrella chorus indicates that you operate several groups under one umbrella. So, if Example Chorus, Inc. operated both the Example Choralaires (an adult, volunteer chorus) and Sing by Example! (a children/youth chorus), they would choose "umbrella chorus" as their designation. However, if they operated multiple choruses of the same type, e.g. all children/youth choirs, then they would choose "children/youth chorus" as their designation.

Can my membership be cancelled?

Chorus America reserves the right to refuse or cancel a membership or a program registration at any time for any reason, and will issue a refund as appropriate.